Shipping & Delivery

The Journey to Your Sanctuary

We believe that the luxury experience begins the moment you place your order and only truly culminates when your new piece is perfectly positioned in your home. Our logistics network is bespoke, designed specifically to handle the weight, scale, and delicate finishes of high-end artisanal furniture. Unlike standard courier services, our partners are specialists who understand the structural nuances of handcrafted wood.

Exclusive White-Glove Experience

To ensure your total peace of mind, Woodify offers a premier White-Glove Delivery Service for all significant furniture investments. This is not merely a delivery; it is a professional installation service. Our two-man teams will:

Conduct a pre-delivery inspection to ensure the piece is flawless.
Coordinated delivery at a time that fits your schedule perfectly.
Delicately transport the items into your room of choice, regardless of floor level.
Perform professional on-site assembly using specialized tools and techniques.
Conduct a final quality check in your presence to ensure absolute satisfaction.
Remove and recycle all protective packaging and crates.

Transparent Timelines

Quality cannot be rushed. Every Woodify piece undergoes a final multi-stage quality control check before it is allowed to leave our facility. Our estimated windows are as follows:

Ready to Ship

Items currently in our distribution centers are dispatched within 48 hours and typically arrive within 5-10 business days.

Made-to-Order

Handcrafted upon order. Please allow 4-8 weeks for artisan construction and finishing before shipping.

Custom Designs

Unique commissions require 10-14 weeks to allow for bespoke design, material sourcing, and master production.

Shipping Protection & Guarantees

Every single Woodify shipment is fully insured for its total replacement value. In the highly unlikely event that your piece suffers any distress during transit, our "Gold Standard" guarantee ensures that we will either perform a professional on-site restoration or replace the item entirely at no additional cost to you. Your satisfaction is not just a goal; it is our guarantee.